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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hal Lange

Hal Lange

October 9, 2024

5  out of  5
rating by Hal Lange
"Carol Collins was fantastic through our harrowing No-fault accident. She was with us every step of the claims process and made sure we were taken care of. Kudos to her and everyone at the agency."
We responded:
"Thank you, Hal! We're delighted to hear Carol provided exceptional support during your accident. Carol and our team are dedicated to providing exceptional service. Your kind words mean a lot to us!"
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Debra Cavazzi

October 1, 2024

5  out of  5
rating by Debra Cavazzi
"I am from FL but my son recently graduated college and is living in Long Beach. Chase was able to set him up and now we can cancel the company we started him on which was a nightmare. State Farm is much more reputable and the rate was better for more coverage. Chase was very professional and made the process super easy. I already am very happy with this office."
We responded:
"Thank you, Debra! We're thrilled Chase could help your son and make the process easy. We appreciate your trust and are glad to have you with us!"
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jocelyn palacio

October 1, 2024

5  out of  5
rating by jocelyn palacio
"I have been with State Farm for the longest and have nothing but good things to say. My experiences with Anna have always been very seamless as she has always been there to answer any and all of my questions when needed. I will definitely continue doing business with State Farm!"
We responded:
"Thank you, Jocelyn! We're thrilled to hear about your positive experiences with Ana and State Farm. Your continued trust and support mean the world to us!"
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Angela Sarver

October 1, 2024

5  out of  5
rating by Angela Sarver
"I’ve been with Cheryl’s office for years and every time I need help, guidance, or information everyone at her office is incredibly helpful. Making any changes to a policy is always so easy and they’re all willing to go above and beyond. So appreciative of her and her team."
We responded:
"Thank you, Angela! We're happy to hear about your positive experiences with Cheryl's office. Your appreciation means a lot to us. We're always here to help!"
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daniel santos

September 14, 2024

5  out of  5
rating by daniel santos
"Very informative and helpful, makes the process easy!"
We responded:
"Thank you, Daniel! We're glad to hear the process was easy and helpful for you!"
Profile photo of Dora Alcala

Dora Alcala

September 12, 2024

5  out of  5
rating by Dora Alcala
"Excellent customer service, no hazzles to get good insurance coverage for a low rate. Especially ins.agent Ana b.Urita.100%"
We responded:
"Thank you, Dora! We're glad Ana provided excellent service and a great rate. We appreciate your feedback!"
Profile photo of Peggy Bustamante

Peggy Bustamante

August 23, 2024

5  out of  5
rating by Peggy Bustamante
"Just spoke with Chloe about my renewed home insurance policy. What a delight. She was friendly, knowledgeable and helped hone my policy to be more inline with my needs. I can't imagine a better experience. I highly recommend!"
We responded:
"Thank you, Peggy, for your wonderful review! We're thrilled to hear that Chloe provided such a delightful and helpful experience, and we appreciate your high recommendation!"
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Sandy Palacio

August 20, 2024

5  out of  5
rating by Sandy Palacio
"Ana Urita has provided exceptional customer service for my family and I for over 20 years. Every person I have referred to Ana, she has consistently treated with care and professionalism. She is always available to answer my questions in times of need. I Look forward to continuing business with State Farm because of her!"
We responded:
"Thank you for your kind words and for being a loyal customer for over 20 years! We're thrilled to hear that Ana's exceptional service and professionalism have made such a positive impact, and we look forward to continuing to serve you here at Cheryl Estep State Farm office."
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Mayra Avila

August 8, 2024

5  out of  5
rating by Mayra Avila
"Great help."
We responded:
"Thank you for your 5-star review, Mayra! We're thrilled to hear about your positive experience! "
Profile photo of Nicholas Najera

Nicholas Najera

August 8, 2024

5  out of  5
rating by Nicholas Najera
"Cierra from Cheryl Estep State Farm was the best! Cierra made sure to answer all of my questions and find me the best coverage at the best price for my vehicles. The world needs more people like Cierra!"
We responded:
"Thank you for your fantastic feedback! We're delighted to hear that Cierra provided exceptional service, answering all your questions and finding the best coverage at the best price for your vehicles. Thank you for choosing Cheryl Estep State Farm!"
Profile photo of Mark Arizmendi

Mark Arizmendi

August 2, 2024

5  out of  5
rating by Mark Arizmendi
"Very friendly and professional, explain policy in detail, would definitely recommend Mrs Cheryl."
We responded:
"Thank you, Mark, for your kind words! We're pleased to hear that Cheryl was friendly, professional, and thorough in explaining your policy. We appreciate your recommendation!"
Profile photo of Robert Fingleton

Robert Fingleton

July 31, 2024

5  out of  5
rating by Robert Fingleton
"Cheryl did a exceptional job. Pricing was good, service was excellent. Thank you, Cheryl."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Cheryl provided you with excellent service and good pricing. Thank you for choosing Cheryl Estep State Farm!"
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Lucia

July 30, 2024

4  out of  5
rating by Lucia
"I came here at noon, and the staff inside opened the door for me. I didn't consult much because of the language problem, but overall, it felt good.thx"
We responded:
"Thank you, Lucia, for your feedback! We're glad to hear you had a positive experience with our staff. If you need further assistance in your preferred language, please let us know, and we'll do our best to accommodate you."
Profile photo of Alexis Washington

Alexis Washington

July 30, 2024

5  out of  5
rating by Alexis Washington
"Chloe was so very nice and helpful really glad she was recommended to me"
We responded:
"Thank you for your kind words, Alexis! We're delighted to hear that Chloe was nice and helpful, and that you had a positive experience with her."
Profile photo of Liz Craven

Liz Craven

July 27, 2024

5  out of  5
rating by Liz Craven
"Always right there for you, answering questions, getting the right price, just everything."
We responded:
"We're sorry to see that you weren't satisfied with your experience. We value your feedback and would appreciate an opportunity to address any concerns you may have. Please call our office to discuss. Thank you. "
Profile photo of Winter Adams

Winter Adams

July 25, 2024

5  out of  5
rating by Winter Adams
"I spoke to Edwin at State Farm who was thorough and patient. He helped me choose the right options that fit my needs and wants. Didn’t expect the process to be so smooth!"
We responded:
"Thank you, Winter, for your kind words and for recognizing Edwin's thorough and patient assistance in helping you choose the right options. We're delighted to hear the process was smooth and exceeded your expectations! Thank you for choosing Cheryl Estep State Farm Insurance."
Profile photo of Megan Rupp

Megan Rupp

July 19, 2024

5  out of  5
rating by Megan Rupp
"Cheryl's team really looks out for their clients! So grateful to work with Chloe after switching from a company that fell short with communication/fair quotes. Honestly saved me a ton of money and gave me more peace of mind than my previous insurance company."
We responded:
"Thank you, Megan, for your kind words! We're thrilled to hear that our team, and Chloe, provided you with excellent service, great communication, and significant savings. Your peace of mind is our top priority!"
Profile photo of Eric Newby

Eric Newby

July 11, 2024

5  out of  5
rating by Eric Newby
"Chloe with State Farm contacted me today via cell phone to review and update information regarding my Homeowners Insurance. She was very pleasant, engaging, receptive, highly-informed, and helpful. Her attention to detail and professionalism warrants recognition. Thank you"
We responded:
"Thank you, Eric, for your feedback! We're thrilled to hear that Chloe provided excellent service, demonstrating professionalism and attention to detail. We appreciate your support and please don't hesitate to reach out if you have any further questions or need assistance."
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Rachel Burkey

July 9, 2024

5  out of  5
rating by Rachel Burkey
"Quick response time, excellent customer service, happy I found this location"
We responded:
"Thank you, Rachel, for your feedback! We're thrilled to hear that you had a positive experience with quick response time and excellent customer service. We appreciate your support and if you have any further questions or need assistance."
Profile photo of Amanda Salsgiver

Amanda Salsgiver

July 4, 2024

5  out of  5
rating by Amanda Salsgiver
"Great communication, the process itself was very easy. Ciarra is fabulous. I would highly recommend working with her"
We responded:
"Thank you for your feedback, Amanda! We're thrilled to hear that Cierra provided great communication and made the process easy for you. We appreciate your support and if you have any further questions or need assistance, please don't hesitate to reach out. Thank you again!"
Profile photo of Leticia Flores

Leticia Flores

June 29, 2024

5  out of  5
rating by Leticia Flores
"This place is great! I had to make several changes to my policy and with the help of the staff I was able to do so with no hesitation. Great job!"
We responded:
"Thank you, Leticia, for your wonderful review! We're thrilled to hear that our staff was able to assist you in making several changes to your policy without hesitation. We appreciate your support and if you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for your kind words!"
Profile photo of Irma Navarro

Irma Navarro

June 26, 2024

5  out of  5
rating by Irma Navarro
"The Estep team are friendly and always willing to help."
We responded:
"Thank you for your feedback! We're glad to hear that the Estep team is friendly and always willing to help. We appreciate your support and if you have any further questions or need assistance, please don't hesitate to reach out."
Profile photo of Miya Howard

Miya Howard

June 21, 2024

5  out of  5
rating by Miya Howard
"I worked with Chloe today and she signed both my children on life insurance. She made the process simply and easy."
We responded:
"Thank you, Miya, for sharing your positive experience with Chloe! We're delighted to hear that she made the process of signing your children up for life insurance simple and easy. If you have any further questions or need assistance, please don't hesitate to reach out. "
Profile photo of Marina Cachua

Marina Cachua

June 20, 2024

5  out of  5
rating by Marina Cachua
"I had a wonderful experience with State Farm. My agent Chloe was very helpful along the process. 🥰"
We responded:
"Thank you, Marina, for the kind words! We appreciate your feedback."
Profile photo of Angie Medina

Angie Medina

June 13, 2024

5  out of  5
rating by Angie Medina
"Chloe was wonderful. She took a lot of time to explain details. She was thorough, courteous and her expertise showed"
We responded:
"Thank you for your kind words, Angie! We're thrilled that Chloe provided exceptional service during your experience with Cheryl Estep's Agency. We appreciate your trust in our agency and look forward to continuing to serve you in the future."