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State Farm® Insurance Agent Cheryl Estep

4.9 out of 5 average rating (149 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Joanne Teran

May 6, 2023

5  out of  5 rating by Joanne Teran
"Big thank you to Cierra Belvin who is in Cheryl's LB office! Our homeowners policy was already with State Farm and we added our vehicles. Cierra was a gem to work with; responded quickly, gave us the info we needed to compare, and then processed. the paper work immediately when we made the decision. Highly recommend!"

Mark Eisenmann

April 27, 2023

5  out of  5 rating by Mark Eisenmann
"Amber Still has been helping me and I can't say enough good things about her service. She knows the business, is extremely friendly, very responsive and has fantastic follow-up. I look forward to working with again in the future."

Manuel Becerra

March 14, 2023

5  out of  5 rating by Manuel Becerra
"Great service , Edwin is always helpful ."

Alex Montes

February 17, 2023

5  out of  5 rating by Alex Montes
"Great service from Edwin here. Took his time going over quotes and explaining all my options. Will definitely refer any friends or family to him."

Carla Turney

February 10, 2023

5  out of  5 rating by Carla Turney
"We are very grateful to Cheryl Estep and her team, including Ana, who are always very responsive and professional in helping us manage our insurance needs. Our relationship extends beyond 20 years! They serve as wonderful advocates for our family and support our efforts to be proactive about insurance and help reduce our risks in all areas. Thank you all for your excellent service!"

JAG Productions

February 2, 2023

5  out of  5 rating by JAG Productions
"Cierra is great and easy to work with A+ service and rates, all of Cheryl's staff are highly recommended."

Claudia Limon

February 2, 2023

5  out of  5 rating by Claudia Limon
"This is such a great Insurance Agency. I love State Farm I have been with them for over 20 years. Customer service is great they alway answer all my questions and concerns. Ana Urita has been one of the reasons I love State Farm she just has amazing people skills. I love receiving birthday and Christmas cards from them. Thank you Cheryl, Ana n the staff for all your help."

Analydia Fernandez

February 2, 2023

5  out of  5 rating by Analydia Fernandez
"They are the best. Wouldn't change them for another. Always there when I need them. Ana is awesome!"

Daisy & Lisa

February 2, 2023

5  out of  5 rating by Daisy & Lisa
"If you need an agent Cierra is great! Good customer service and helped me get my car, rental and life insurance for a good price! She is very communicative and helpful when I had any questions or concerns."

Jenny C

February 1, 2023

5  out of  5 rating by Jenny C
"Cierra was really helpful and provided great customer service! She helped me add my husband into my insurance and was very quick and efficient."

Ramon Canales

January 31, 2023

5  out of  5 rating by Ramon Canales
"Edwin helped me lower the price of my car insurance so I made the switch to state farm and have had no complaints."

Elva Yanet Gallegos

January 31, 2023

5  out of  5 rating by Elva Yanet Gallegos
"(Translated by Google) They helped me a lot choosing an insurance that works for me. Edwin was very friendly and helped me with all my questions. I recommend that you get your insurance here! (Original) Me ayudaron mucho escoger un seguro que trabaja para mi. Edwin era bien amistoso y me ayudo con todas mis preguntas. Recomiendo que agarren su seguro aquí!"

K Hamm

January 19, 2023

5  out of  5 rating by K Hamm
"Cheryl was very friendly. I appreciated her attention to detail and communication throughout this process. Thank you."

Ben Ben-Sahile

January 17, 2023

5  out of  5 rating by Ben Ben-Sahile
"Cierra, is an awesome insurance agent that cares about her customers. Cierra is proactive on insurance policies and knowledgeable. Thank you and what a great team ."

Christian Lugo

December 15, 2022

5  out of  5 rating by Christian Lugo
"Where do I begin!? First and foremost this review is long over due! A BIG thank you to Amber Still! She is the agent the assisted me throughout my experience. She was able to help me resolve an over charge issue that I was getting monthly and investigated and fixed the situation making my monthly payments what it should’ve been. She kept me updated and informed on a weekly basis to let me know the status of my claim, even before and after her vacation! Long story short, she went above and beyond for me and I would highly recommend her and State Farm. I’m one happy customer! Thank you for saving me the headache and for being patient with me 👍😀"

trish hensley

December 14, 2022

5  out of  5 rating by trish hensley
"I’m brand new to this office and right out of the gate, this agents office (Carol) did more for me in 15min than my former agent did in many years. I’m looking forward to CherylEstep being my agent!"

Insomniacthlete Podcast

December 1, 2022

5  out of  5 rating by Insomniacthlete Podcast
"Worked with Ana Urita very closely on this life insurance plan for my wife. She helped me through understanding exactly what I needed to protect not only my wife but my children. The entire experience was stress free for me and I’m extremely happy with the option my wife and I chose. Thank you Ana you’re literally a life saver."

Phil Pincus

November 30, 2022

5  out of  5 rating by Phil Pincus
"Cheryl and Amber always provide excellent service. It is a great pleasure to work with them."

Supersport -

November 22, 2022

5  out of  5 rating by Supersport -
"Amber has always responded to me very quickly and answered my questions, very professional and exceptional customer service, thanks so much!"

Jose Alvarez (AWPerative)

November 22, 2022

5  out of  5 rating by Jose Alvarez (AWPerative)
"Great service. Amber is especially knowledgeable. Would recommend to anyone."

Jeanne Robison

November 16, 2022

5  out of  5 rating by Jeanne Robison
"Been with this office for so many years I can't remember. They've been great. I now pay my bill over the phone with my credit card so I can get the points.... I think it took all of 60 seconds today! They have always been patient, kind and considerate whether In person or on the phone."

Priscilla Villa

November 15, 2022

5  out of  5 rating by Priscilla Villa
"Been with this State Farm agent for 10+ years. Any requests or questions I have are always addressed with ease. Love Cheryl Estep and her team! :)"

Travis Weber

November 15, 2022

5  out of  5 rating by Travis Weber
"Absolutely wonderful and friendly service! excellent experience! Greeted by Amber who is just a delight and made my claims stress free and easy to handle. very knowledgeable office. 5 years going. would recommend!"

Lucas Downs

November 11, 2022

5  out of  5 rating by Lucas Downs
"Excellent service, Amber was very knowledgeable and very friendly and Patient. Would recommend to anyone"

Christopher Fraijo

November 11, 2022

5  out of  5 rating by Christopher Fraijo
"I worked with Amber who was fabulous. She was super quick and was willing to help me even though I called right at the end of their office hours. She got all my needs taken care of and found the best services to meet my needs. I will gladly refer people to her going forward."