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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicole Crews

March 25, 2025

5  out of  5
rating by Nicole Crews
"Cierra have great customer service."
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Monica Rizo

March 25, 2025

5  out of  5
rating by Monica Rizo
"Edwin provides excellent service.. highly recommend!!!!"
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Mehmet E. Gur

March 21, 2025

1  out of  5
rating by Mehmet E. Gur
"Very poor customer service, no help during claim handling.."
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HUONG ARTHUR

March 20, 2025

5  out of  5
rating by HUONG ARTHUR
"Cierra Belvin helped me with my insurance, was very comfortable made everything easy for me to understand. She's so nice when I called months ago just to get a quote, finally got a vehicle. I remember how pleasant speaking with her, I called her back to have my vehicle insured by her... Sierra Belvin"
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James

March 18, 2025

5  out of  5
rating by James
"Cheryl and her team are amazing. They have taken great care of me and my family for decades. The prices are very fair and they have your back when you need them. Just yesterday Genaro helped me with a few things and couple months prior a young lady who's name I cannot remember at moment also took great care of me (talked to her yesterday too just bc shes nice) go in and compare your rates, nothing to lose and a lot to gain. Thanks Cheryl and crew I appreciate you."
We responded:
"Hi James, thank you for your review! We are so grateful for your support and appreciation throughout the years!"
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jon turley

March 15, 2025

5  out of  5
rating by jon turley
"Thank you, Amber. I appreciate your good service and I always feel like there’s a smile on the other end of the phone Jon turley"
We responded:
"Thank you, Jon! We're glad Amber's service made you feel valued and appreciated. Your kind words mean a lot to us."
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Isaac Santiesteban

March 15, 2025

5  out of  5
rating by Isaac Santiesteban
"I had a great experience obtaining insurance with State Farm through Chase! He was very thorough and knowledgeable. He explained everything fully to my understanding and was very helpful. I Recommended my family and friends to State Farm as well if they’re looking for any coverage because of such a pleasant experience! Thanks Chase!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Chase. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sarin Law

March 14, 2025

5  out of  5
rating by Sarin Law
"Gabby is a very professional agent, she was very detailed about the coverages of the policy. I will recommend friends & family to her in the near future."
We responded:
"Thank you, Sarin, for the 5-star review! We're glad Gabby provided excellent service. Your recommendation means a lot to us!"
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Melissa

March 7, 2025

5  out of  5
rating by Melissa
"I've been a customer of more than a decade."
We responded:
"Thank you, Melissa! We're grateful for your loyalty over the past decade. Your continued trust means the world to us!"
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Laura Fogwell

March 6, 2025

5  out of  5
rating by Laura Fogwell
"Cierra assisted me with auto and life insurance. She was very helpful and her customer service was impeccable."
We responded:
"Thank you, Laura! We're thrilled to hear about your positive experience with Cierra. "
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Savannah Cerecerez

March 5, 2025

5  out of  5
rating by Savannah Cerecerez
"Had such a great experience obtaining insurance for the first time with State Farm through Chase! He was very thorough and knowledgeable. He explained everything fully to my understanding and was patient with me considering it was my first time having to get car insurance. Recommended my family to State Farm as well if they’re looking for any coverage because of such a pleasant experience! Thanks again Chase!"
We responded:
"Thank you, Savannah! We're delighted you had a great experience with Chase. Your recommendation means a lot to us. We're here for you and your family whenever you need!"
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Diana Anchia

March 5, 2025

5  out of  5
rating by Diana Anchia
"Everytime I call with questions, everyone at Cheryl Estep State Farm Insurance office answers my questions with patience and joy. Seriously, all the team members are SO positive! The entire team clearly enjoys making others feel secure in their policy. They all take the time to truly listen to my concerns and monitor my policy. My agent left me a message just to check in and see if everything is going well with my policy--- proving they are reliable and looking out for the insurer."
We responded:
"Thank you, Diana! We're thrilled to hear about your positive experience. Your kind words mean a lot to us. We’re always here to help and ensure your satisfaction."
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Gina Gonzales

March 3, 2025

5  out of  5
rating by Gina Gonzales
"Cierra helped me today by phone."
We responded:
"Thank you, Gina! We appreciate your feedback and look forward to serving you again."
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peter garbarino

February 27, 2025

5  out of  5
rating by peter garbarino
"Chase was really good made the transition from New York super easy!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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l f

February 27, 2025

5  out of  5
rating by l f
"Easy process and great customer service. Chase was really helpful and explained everything in great detail."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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CAROL COLLINS

February 27, 2025

5  out of  5
rating by CAROL COLLINS
"Thank you Amber for your excellent customer service . I phoned her on Friday afternoon with a cracked windshield. She arranged for her vendor to come out and replaced today. Excellent job, Amber."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Linda MarGon

February 25, 2025

5  out of  5
rating by Linda MarGon
"My family and I have been with State Farm for over 10 years, and we couldn’t be happier with the service! Everyone at Cheryl Esteep’s office is always so polite, helpful, and quick to find solutions for any of our auto or home insurance needs. We truly appreciate the care and dedication you all put into keeping our family safe. Keep up the great work, and thank you again!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gardez MDH

February 12, 2025

5  out of  5
rating by Gardez MDH
"⭐⭐⭐⭐⭐ Nora is not only super nice and professional, but she knows her stuff! I’ve spoken to a lot of the ladies in this office, and let me tell you, they are all an absolute delight. Friendly, attentive, and always ready to help without that corporate coldness you get elsewhere. If you want an insurance office that treats you like a VIP instead of just another policy number, this is the place. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Thomas Sepko

February 7, 2025

5  out of  5
rating by Thomas Sepko
"Gabriella ONeal from Cheryl's office contacted me about my current policy with State Farm which went up considerably this year. She was efficient, courteous and timely in attempting to assist me with options I might have. I feel she went out of her way to be helpful and truly understood my current situation. I really enjoyed working with Gabriella and would not hesitate to work with her in the future. I feel strongly she is definitely an asset to State Farm and wish there were more people like her!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Gabriella; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rachel Burkey

February 5, 2025

5  out of  5
rating by Rachel Burkey
"Quick response time, excellent customer service, happy I found this location"
We responded:
"Thank you, Rachel, for your feedback! We're thrilled to hear that you had a positive experience with quick response time and excellent customer service. We appreciate your support and if you have any further questions or need assistance."
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JohnGotti626

January 28, 2025

5  out of  5
rating by JohnGotti626
"Great experience. Very detailed information was given. I would recommend her to anyone."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shaynisha White

January 27, 2025

5  out of  5
rating by Shaynisha White
"Great customer service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Alex Weyand

January 27, 2025

5  out of  5
rating by Alex Weyand
"Great service, Chase made everything super easy and smooth!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Amanda Palomo

January 24, 2025

5  out of  5
rating by Amanda Palomo
"Cheryl and her team are amazing! They are so attentive and supportive whenever I have an issue or a question about my policy. The state of CA is a hard state to live in financially and they try to help navigate my insurance honestly and openly!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Beth Peinado

January 24, 2025

5  out of  5
rating by Beth Peinado
"I had a great experience working with Cierra. She was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. She took the time to understand my needs and explained all my options clearly, helping me make the best decision for my situation. I truly appreciate her professionalism and friendly demeanor. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"